Alpha 1000 User's Guide Page 177
- Page / 182
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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ROM-based diagnostics (RBDs) (cont’d)
running, 3–1
utilities, 3–2
S
SCSI bus
on-board, 5–29
SCSI devices
Windows NT firmware device names,
5–5, 5–6
Serial ports, 5–37
Serial ROM diagnostics, 2–20
Service
tools and utilities, 1–7
set command (SRM), 5–12
show command (SRM), 5–12
show configuration command (SRM), 5–9
show device command (SRM), 5–11
show memory command (SRM), 5–12
show_status command, 3–17
SIMMs, 5–19
troubleshooting, 2–4
SRM interface, 5–3
switching to ARC from, 5–4
SROM memory tests, 2–4
Storage device LEDs, 2–11
Storage shelf
See StorageWorks
StorageWorks
internal, 5–29, 5–32
internal, configuring, 5–31, 5–33
LEDs, 2–12
System
architecture, 5–2
options, 5–17
power-up display, interpreting, 2–1
troubleshooting categories, 1–2
System bus
location, 5–18
System machine check, 4–3
System module devices
Windows NT firmware device names,
5–5
T
test command, 3–4
Testing
See also Commands; Loopback tests
acceptance, 3–18
command summary, 3–2
commands to perform extended
exercising, 3–3
memory, 3–8
with DEC VET, 3–18
TIMEZONE environment variable, 5–7
Tools, 1–7
console commands, 1–7, 1–8
crash dumps, 1–9
DEC VET, 1–8
DECevent, 1–7
ERF/uerf, 1–7
error handling, 1–7
log files, 1–7
loopback tests, 1–8
RBDs, 1–7
Training, 1–9
Troubleshooting
See also Diagnostics; RAID diagnostic
flow
actions before beginning, 1–1
boot problems, 1–6
categories of system problems, 1–2
crash dumps, 1–9
diagnostic flows, 1–4, 1–5, 1–6, 1–7
EISA problems, 2–14
error report formatter, 1–7
errors reported by operating system,
1–7
interpreting error beep codes, 2–2
mass storage problems, 2–9
PCI problems, 2–16
power problems, 1–3
problem categories, 1–2
problems getting to console, 1–4
problems reported by the console, 1–5
RAID, 2–11
SIMMs, 2–4
Index–5
- AlphaServer1000 1
- ServiceGuide 1
- Contents 3
- 3 Running System Diagnostics 4
- 4 Error Log Analysis 4
- A Default Jumper Settings 6
- Examples 6
- Intended Audience 11
- Conventions 11
- Related Documentation 12
- Troubleshooting Strategy 13
- 1.1.1 Problem Categories 14
- 1–8 Troubleshooting Strategy 20
- 1.3 Information Services 21
- 1.2.3.done 26
- 2.2 Power-Up Screen 29
- 2.2.1 Console Event Log 30
- 2.4 Storage Device LEDs 33
- Activity 34
- Activity LED 34
- 2.7 Fail-Safe Loader 39
- 2.8 Power-Up Sequence 41
- 2.8.2 DC Power-Up Sequence 42
- 2.9.1 Serial ROM Diagnostics 42
- Running System Diagnostics 45
- 3.2 Command Summary 46
- 3.3 Command Reference 47
- 3.3.1 test 48
- 3.3.2 cat el and more el 51
- 3.3.3 memory 52
- 3.3.4 netew 54
- Testing an Ethernet Port: 55
- 3.3.5 network 56
- 3.3.6 net -s 58
- 3.3.7 net -ic 59
- 3.3.8 kill and kill_diags 60
- 3.3.9 show_status 61
- 3.5 DEC VET 62
- Error Log Analysis 63
- Error Log Analysis 4–3 65
- 4–4 Error Log Analysis 66
- 4.3 Event Record Translation 67
- 4–6 Error Log Analysis 68
- System Configuration and Setup 69
- 5.1.1 System Firmware 70
- >>> 71
- OSF/1 and OpenVMS 77
- Synopsis: 78
- Example: 78
- Key to variable attributes: 81
- 5.2 System Bus Options 85
- ECC Banks 86
- 5.2.1 CPU Daughter Board 87
- 5.2.2 Memory Modules 87
- 5.3 Motherboard 88
- 5.4 EISA Bus Options 89
- 5.5 ISA Bus Options 89
- 5.6 EISA Configuration Utility 90
- 5.6.1 Before You Run the ECU 91
- 5.6.2 How to Start the ECU 92
- 5.6.3 Configuring EISA Options 93
- 5.6.4 Configuring ISA Options 94
- 5.7 PCI Bus Options 96
- 5.8 SCSI Buses 96
- 17-03969-01 104
- Replacement 107
- Figure 6–1 FRUs, Front Right 110
- Figure 6–2 FRUs, Rear Left 111
- 6.2 Removal and Replacement 112
- Top Cover 113
- Release Latch 113
- 6.2.1 Cables 114
- 17-03971-01 115
- Figure 6–7 Power Cord 116
- DC Cable 118
- Assembly 118
- • Power supply +3.3V (20-pin) 119
- (50-Pin) 124
- 6.2.2 CPU Daughter Board 128
- 6.2.3 Fans 129
- Figure 6–20 Removing Fans 130
- 6.2.4 StorageWorks Drive 131
- 6.2.6 Memory Modules 134
- 6.2.7 Interlock Switch 138
- 6.2.8 Motherboard 139
- NEW MOTHERBOARD 142
- 6.2.10 OCP Module 143
- 6.2.11 Power Supply 146
- 6.2.12 Speaker 147
- 6.2.13 Removable Media 148
- Default Jumper Settings 151
- A.1 Motherboard Jumpers 152
- A–4 Default Jumper Settings 154
- Default Jumper Settings A–5 155
- Glossary 157
- Glossary–2 158
- Glossary–3 159
- Glossary–4 160
- Glossary–5 161
- Glossary–6 162
- Glossary–7 163
- Glossary–8 164
- Glossary–9 165
- Glossary–10 166
- Glossary–11 167
- Glossary–12 168
- Glossary–13 169
- Glossary–14 170
- Glossary–15 171
- Technical Support 179
- Electronic Orders 179
- BUSINESSREPLYMAIL 182
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